Data Protection
We process personal data only for specific and lawful purposes and take appropriate measures to protect it.
Transparency
Customers have the right to know what data we process, for what purpose, and to whom it may be disclosed.
Secure Payment
When making an online payment, the card transaction is processed through the secure system of the relevant payment service provider.
Dynamic Studio processes personal data only to the extent necessary to process orders, provide services, communicate with customers, administer payments, maintain website security, and comply with legal obligations.
General Information
This Privacy Policy applies to the websitedynamicstudioge.comand to the processing of personal data in the course of the customer's relationship with Dynamic Studio.
Personal data means information that directly or indirectly relates to an identified or identifiable natural person.
We process personal data in accordance with the applicable laws of Georgia and relevant data protection principles.
What Data We May Collect
When a customer uses the website, places an order, or contacts us, the following data may be processed:
First name, last name, telephone number, email address, and other contact information.
Selected service, project details, date, time, address, and special requirements.
Payment status, amount, date, and the relevant transaction or order identifier.
Technical data related to website use, such as IP address, browser or device type, and information related to cookies.
Information you provide to us by email, telephone, contact form, or another communication channel.
Relevant photographs, videos, text, or other materials submitted by the customer for performance of the service.
Purposes of Data Processing
Personal data may be processed for the following purposes:
- receiving and processing customer orders;
- communicating with the customer about service details;
- providing the relevant service;
- administering online payments and transactions;
- handling customer requests and complaints;
- preparing invoices, financial, or other relevant documentation;
- ensuring website functionality and security;
- preventing fraud and unauthorized activity;
- complying with legal obligations.
Legal Basis for Data Processing
Dynamic Studio processes personal data where an appropriate legal basis exists.
Depending on the particular circumstances, the legal basis for processing may include:
- providing a service at the customer's request or performing a contract;
- consent given by the customer;
- compliance with a legal obligation;
- protecting the legitimate interests of Dynamic Studio or a third party where permitted by law.
Online Payments and Banking Data
When an online payment is made through the website, the transaction is processed through the secure system of the relevant payment service provider.
Dynamic Studio does not store the customer's full bank card number, CVV/CVC security code, or online banking password. Card data required to process payment is handled within the secure environment of the relevant payment service provider.
Dynamic Studio may receive limited information necessary for the transaction, such as payment status, amount, transaction identifier, and payment date, for order confirmation and financial record-keeping purposes.
Cookies and Similar Technologies
The website may use cookies and similar technologies to ensure proper operation, improve security and user experience, and obtain relevant statistical information.
Cookies are small pieces of data that may be stored in the customer's browser or device.
Depending on their purpose, the following may be used:
- essential cookies — for the website's basic functionality;
- security cookies;
- functional cookies;
- analytics cookies, where an appropriate legal basis exists;
- other optional cookies where appropriate consent has been obtained and such consent is required.
Sharing Data with Third Parties
Dynamic Studio does not disclose personal data to third parties arbitrarily.
To provide services, data may be transferred or made available, to the extent necessary, to relevant service providers, including:
- a bank or payment service provider;
- web hosting and technical service providers;
- email or other communication service providers;
- accounting or financial service providers, where necessary;
- other contractors where necessary to provide the service ordered by the customer;
- public authorities where disclosure is required by law.
In such cases, we aim to limit the data shared to the information necessary for the relevant purpose.
Retention of Personal Data
We retain personal data only for the period necessary to achieve the purpose for which it was collected or processed.
Data may be retained for a longer period where this is necessary to comply with legal, tax, accounting, contractual, or other statutory obligations.
Once retention is no longer necessary, the data is deleted, destroyed, or anonymized in accordance with applicable requirements, except where otherwise required by law.
Data Security
Dynamic Studio takes appropriate organizational and technical measures to protect personal data against unauthorized or unlawful processing, loss, alteration, disclosure, or destruction.
Appropriate security measures may include:
- use of encrypted HTTPS connections on the website;
- restriction of access to administrative areas;
- protection of accounts and passwords;
- regular software updates;
- use of appropriate backup and security mechanisms;
- granting access to data only to persons who require it for work-related purposes.
Your Rights
Subject to the conditions provided by the applicable laws of Georgia, customers have rights in relation to their personal data.
Request information about the processing of your data.
Request access to personal data processed about you.
Request correction or completion of inaccurate or incomplete data.
Where applicable, request deletion or destruction of data.
Where provided by law, request that data processing be stopped or restricted.
Where processing is based on consent, you may withdraw that consent in accordance with the procedure established by law.
Withdrawal of Consent
If specific processing of your data is based on consent, you may withdraw the relevant consent.
Withdrawal of consent does not affect the lawfulness of processing carried out before the consent was withdrawn.
Processing may continue where another independent legal basis exists, for example, compliance with a legal obligation.
Photo and Video Materials
Due to the nature of Dynamic Studio's activities, photographs or video materials depicting the customer or another person may be created in connection with a service.
Such materials are processed for the purpose of providing the ordered service and within the scope of an appropriate legal basis.
Use of materials for advertising, portfolio, or other additional purposes must be based on an appropriate legal basis and, where necessary, appropriate consent.
Third-Party Links and Services
The website may contain links to third-party websites, social networks, video platforms, or other services.
After visiting a third-party website, the processing of relevant data may be governed by that third party's own privacy policy.
Customers are encouraged to review the relevant third party's privacy terms.
Changes to the Policy
Dynamic Studio may periodically update this Privacy Policy, including to reflect changes in legislation, website functionality, or services.
The updated version of the Policy will be published on this page and will indicate the date of the latest update.
Data Requests and Contact
If you have a question about the processing of your personal data or wish to exercise a right provided by law, you may contact us.